Services - User Experience

 

Traffic analysis

It’s all about your audience. Who do you want on your website? How are you going to attract them and keep them? Are their goals the same as yours?  What are your competitors doing? Our insight provides the answers.

User journey

How long do you really want your audience to spend on your website? We reduced this time for one client and improved conversion by 40%. We’ll help your visitors achieve their goals quicker and help you to up-sell and cross-sell - improving visitor satisfaction and resulting in repeat visits.

 

Information architecture

Does your site structure reflect your organisational structure? In our opinion, your site IA should help visitors achieve their goals quickly and easily, rather than lose them in departmentalisation. Analytic insights help us to improve traffic-to-conversion ratios and reduce drop-off rates.

Usability and accessibility

As well as fulfilling legislative requirements with best practice, we make sure your website is optimised for every user and every major search engine. This iterative process, supported by lab testing, results in more relevant traffic and higher conversion - squeezing that little bit extra out of your marketing budget.

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    Specification / User Experience / Development / Marketing support / Content Management  

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    User Experience / Development / Marketing support  

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